The people aspects in modern process improvement management approaches

Authors Morten Karsaa
Jörn Johansen
Tomas Schweigert
Detlef Vohwinkel
Richard Messnarz
Risto Nevalainen
Miklós Biró
Editors
Title The people aspects in modern process improvement management approaches
Type article
Journal Journal of Software: Evolution and Process, Special Issue: Selected Industrial Experience Papers of EuroSPI 2010
Number 4
Volume 25
Month April
Year 2013
Pages 381-391 DOI: 10.1002/smr.570
SCCH ID# 1321
Abstract

It is well-known that process improvement change requires “tools-processes-people.” Engineers have spent most energy on the tools and processes, but everything is done by people, and success depends on people and their competencies. The increasing focus on people is reflected in many change models; some are discussed in this paper.