Enhancing internet banking through voice control

Authors Wolfgang Pree
Title Enhancing internet banking through voice control
Booktitle Proc. Internet and Multimedia Systems & Applications Conf. (IMSA'99)
Type in proceedings
Address Nassau, Bahamas
Month October
Year 1999

The paper describes how voice control was prototypically added to an existing Internet banking solution. It first sketches the conventional application and the aims that guided its extension. These goals influenced the design of the user interface. Thus the paper goes on to discuss the prevalent design issues of voice-controlled human-computer interaction in this context. A description of the prototype's implementation issues reveals insights how to integrate reusable components for voice recognition to a purely Java-based application. Visions of voice-controlled electronic commerce applications and plans for future work round out the paper.